Sales Terms and Conditions

Last updated: September 2026

These Sales Terms and Conditions (“Sales Terms”) govern the sale and supply of products and services by Bold Display, a trading name of IziphoGift Stationery & Projects CC, registration number 2008/059131/23 and VAT number 4200292656.

These Sales Terms must be read together with our Website Terms of Use, Privacy Policy, Returns and Refund Policy, Delivery Policy and any quotation, invoice, order confirmation or written agreement issued by Bold Display.

By placing an order through www.bolddisplay.co.za, accepting a quotation, submitting a purchase order, making payment or otherwise instructing Bold Display to proceed with an order, you agree to these Sales Terms.

Nothing in these Sales Terms is intended to exclude, restrict or waive any right that cannot lawfully be excluded under South African law.

1. Supplier Information

Trading name: Bold Display
Legal entity: IziphoGift Stationery & Projects CC
Registration number: 2008/059131/23
VAT number: 4200292656
Website: www.bolddisplay.co.za
Email: sales@bolddisplay.co.za
Telephone: 011 786 9222

Physical address:

1 Chadwick Avenue
Wynberg
Sandton
Gauteng
2090
South Africa

Business hours:

Monday to Friday, 08:00–16:30, excluding South African public holidays.

References in these Sales Terms to “Bold Display”, “we”, “our” or “us” mean IziphoGift Stationery & Projects CC trading as Bold Display.

2. Eligibility to Purchase

To place an order with Bold Display, you must:

• be legally capable of entering into a binding transaction;
• be at least 18 years old where you are purchasing as an individual;
• provide accurate and complete information;
• use a payment method you are authorised to use; and
• where acting for a company, organisation, institution or government entity, have appropriate authority to act on its behalf.

A credit or debit card is not required where another payment method offered by Bold Display is used.

3. Our Products and Services

Bold Display specialises in display and visual branding products and solutions.

Our range may include:

• exhibition displays;
• event displays;
• activation displays;
• branded gazebos;
• flags;
• banners;
• branded counters;
• backdrops;
• outdoor displays;
• retail displays;
• portable display systems;
• display hardware;
• replacement graphics;
• printed graphics;
• display packages;
• exhibition and activation solutions; and
• related branding products and services.

The products available may change from time to time.

4. Product Information

Bold Display takes reasonable steps to ensure that product descriptions, images, specifications, dimensions, colours, prices and other information displayed on our website are accurate.

However, errors or changes may occasionally occur.

Product information may be affected by:

• manufacturer changes;
• supplier updates;
• stock-feed delays;
• technical errors;
• discontinued products;
• changes in materials;
• updated specifications;
• differences between variants; or
• information supplied by third-party manufacturers and distributors.

Where a particular specification is critical to your requirement, you should request confirmation from Bold Display before placing your order.

5. Product Images

Product images are intended to assist customers in understanding and selecting products.

Images may include:

• branding;
• accessories;
• furniture;
• environmental elements;
• additional display products; or
• lifestyle settings

that are not necessarily included in the price.

The written product description, SKU, selected variant, quotation and order confirmation determine what is included in an order.

6. Colours

Colours displayed electronically may differ from the physical product.

This may be caused by:

• screen calibration;
• device settings;
• lighting;
• RGB-to-CMYK conversion;
• print technology;
• ink;
• material;
• fabric;
• finishing process; or
• manufacturing tolerances.

Where colour accuracy is important, customers should provide appropriate brand guidelines, Pantone references or other colour specifications.

Unless specifically agreed otherwise, digital proofs are intended primarily to confirm layout, content, size and positioning and should not be regarded as a guarantee of an exact physical colour match.

7. Dimensions and Measurements

Product dimensions may refer to:

• overall hardware size;
• assembled dimensions;
• graphic dimensions;
• visible graphic area;
• print area; or
• packaged dimensions.

These measurements are not always the same.

Where a product must fit within a specific physical space, the customer is responsible for confirming the relevant measurements before ordering.

Please request clarification from Bold Display if exact dimensions are important.

8. Product Variants

Products may be offered in different:

• colours;
• sizes;
• materials;
• configurations;
• hardware options;
• graphic options;
• branding options; or
• replacement graphic formats.

Customers must ensure that the correct variant has been selected.

Written product information and SKU references take precedence over illustrative imagery where there is any uncertainty.

9. Stock Availability

All products are subject to availability.

A product being displayed as available on our website does not constitute an absolute guarantee that the required quantity remains available at the time an order is processed.

Stock information may be affected by:

• simultaneous purchases;
• supplier orders;
• stock reservations;
• damaged stock;
• stock-count adjustments;
• discontinued products; or
• delays between supplier systems and the Bold Display website.

For large orders, urgent projects or fixed-date events, customers should request confirmation of stock availability before relying on an online stock figure.

A quotation does not automatically reserve stock.

10. Out-of-Stock Products

If a product becomes unavailable after an order is submitted, Bold Display may offer:

• a comparable alternative;
• another colour;
• another size;
• another model;
• a revised delivery date;
• a credit; or
• a refund where appropriate.

Bold Display will not materially substitute a product without the customer's approval.

11. Pricing

All prices are quoted in South African Rand.

The website, quotation or invoice will state whether a price includes or excludes VAT.

Where a price is stated as excluding VAT, VAT will be added at the applicable rate.

Charges for services such as:

• branding;
• printing;
• artwork preparation;
• delivery;
• installation;
• special packaging;
• urgent production; or
• other additional services

may be charged separately unless specifically included in the quoted price.

12. Pricing Errors

Bold Display takes reasonable steps to ensure that pricing is accurate.

However, errors may occur because of:

• incorrect supplier information;
• typographical errors;
• software errors;
• API or stock-feed errors;
• incorrect product configuration;
• VAT calculation errors; or
• other technical issues.

Where an obvious pricing error is identified before an order is accepted, Bold Display may correct the price and give the customer the opportunity to proceed at the corrected price or cancel the affected item.

Where payment has already been received, the customer will be informed and the matter will be resolved in accordance with applicable law.

13. Promotions and Discounts

Promotional offers may be subject to separate conditions.

Unless otherwise stated:

• promotions apply only during the advertised period;
• promotions remain subject to availability;
• discounts cannot automatically be combined;
• promotional codes may apply only to selected products or customers; and
• promotions are not retrospective.

Specific promotional terms take precedence for that particular promotion.

14. Quotations

A quotation does not constitute confirmation that stock has been reserved or that production has commenced.

A quotation is based on the information provided by the customer at the time it is prepared.

Where a quotation contains a validity period, prices and availability may need to be reconfirmed once that period expires.

Changes to any of the following may require a revised quotation:

• product;
• quantity;
• colour;
• size;
• configuration;
• branding method;
• artwork;
• branding position;
• delivery destination;
• required date; or
• project scope.

The customer is responsible for reviewing the quotation carefully before accepting it.

15. Quote Requests

Submitting a request for quotation through the Bold Display website does not create an order or contract.

It is a request for us to assess the requirement and provide pricing or recommendations.

An order is created only once the applicable acceptance and payment requirements have been satisfied.

16. Placing an Online Order

Where online ordering is available, customers should review all relevant information before submitting the order.

This includes:

• products;
• quantities;
• colours;
• variants;
• branding requirements;
• delivery information;
• billing information; and
• total price.

The customer is responsible for correcting errors before finally placing the order.

17. Automated Order Acknowledgements

An automated confirmation email or website message confirms only that Bold Display has received the order.

It does not necessarily mean that Bold Display has accepted the order for fulfilment.

We may still need to verify:

• payment;
• stock;
• product configuration;
• artwork;
• production requirements;
• delivery information; or
• customer details.

18. Order Acceptance

An order will generally be accepted once Bold Display has confirmed that it can proceed and all applicable requirements have been satisfied.

These may include:

• receipt of payment or deposit;
• stock confirmation;
• final product selection;
• artwork submission;
• artwork approval;
• purchase order;
• production confirmation; and
• delivery information.

Production of a customised product may also constitute acceptance of the order.

19. Refusal or Cancellation of an Order

Bold Display may reasonably decline, suspend or cancel an order where:

• a product is unavailable;
• payment cannot be verified;
• an obvious pricing error occurred;
• incorrect product information was displayed;
• the product has been discontinued;
• the requested deadline cannot reasonably be achieved;
• fraudulent activity is suspected;
• supplied artwork appears unlawful;
• supplied artwork appears to infringe third-party rights;
• fulfilment is technically impossible; or
• fulfilment would breach applicable law.

If Bold Display cancels an order for reasons not attributable to the customer after payment has been received, the appropriate amount relating to the cancelled goods or services will be refunded.

20. Payment Methods

Bold Display may accept:

• electronic funds transfer;
• debit or credit card;
• secure online payment;
• approved corporate credit arrangements; and
• other payment methods made available from time to time.

The applicable quotation or invoice will specify the payment conditions for the transaction.

Unless credit terms have been approved in writing, Bold Display may withhold production, dispatch or collection until the required payment has been received.

21. Deposits

Where a deposit is required, production will generally not begin until:

• the deposit has cleared;
• the relevant products or stock have been confirmed;
• final artwork has been supplied; and
• required approvals have been completed.

The deposit percentage and balance-payment requirements stated on the quotation or invoice apply to the relevant order.

22. Outstanding Balances

Where an outstanding balance is payable before dispatch or collection, Bold Display may retain the goods until full payment has been received.

Any delay caused by late payment will not be regarded as a production delay by Bold Display.

23. Corporate Credit Accounts

Credit facilities are available only where expressly approved by Bold Display.

Previous supply on account does not automatically create a permanent credit facility.

Approved customers must comply with the applicable credit terms.

Bold Display may suspend or withdraw credit facilities where accounts become overdue or where continued credit exposure presents a reasonable commercial risk.

24. Purchase Orders

Bold Display may accept official purchase orders from corporate, government, institutional and other approved customers.

A customer purchase order does not automatically override:

• a Bold Display quotation;
• these Sales Terms; or
• other agreed commercial terms.

Any conflicting purchase-order terms apply only where Bold Display has expressly agreed to them in writing.

25. Card Payments

Card transactions may be processed by an independent payment provider.

Card payments may be subject to:

• verification;
• authentication;
• fraud checks; and
• approval by the card issuer.

Bold Display may not receive or retain complete card details.

If a payment is declined or reversed, fulfilment may be suspended until valid payment has been received.

26. Fraud Prevention

Bold Display reserves the right to perform reasonable fraud-prevention checks.

We may request additional verification where circumstances reasonably justify it.

An order may be suspended or declined where we reasonably suspect:

• stolen payment information;
• identity fraud;
• account misuse;
• payment fraud;
• fraudulent delivery instructions; or
• other unlawful conduct.

27. Chargebacks and Payment Disputes

If you believe that an incorrect payment has been processed or that an order has not been fulfilled correctly, please contact Bold Display promptly so that the issue can be investigated.

Customers remain entitled to exercise legitimate rights through their bank, payment provider or applicable legal processes.

However, knowingly submitting false information, falsely claiming that products were not delivered, retaining goods while falsely disputing payment, or deliberately initiating a fraudulent chargeback may constitute unlawful conduct.

Bold Display reserves all lawful rights relating to fraudulent payment activity.

A genuine dispute or complaint will not be treated as fraud merely because the customer disagrees with Bold Display.

28. Branding and Customisation

Many Bold Display products are customised specifically for individual customers.

Customisation may include:

• printing;
• graphics;
• cutting;
• sewing;
• branding;
• custom dimensions;
• special production;
• customer artwork; or
• other personalised elements.

Customers must review all specifications before custom production begins.

29. Customer Artwork and Intellectual Property

By supplying Bold Display with a:

• logo;
• trademark;
• photograph;
• illustration;
• design;
• slogan;
• graphic; or
• other protected work,

the customer confirms that they either own the relevant rights or have permission to reproduce the material.

The customer authorises Bold Display and any necessary production provider to use the supplied material solely as reasonably required to prepare quotations, proofs and fulfil the order.

Bold Display may decline to reproduce material that appears to be unlawful or to infringe third-party intellectual-property rights.

30. Customer Responsibility for Artwork Rights

To the extent permitted by applicable law, the customer is responsible for reasonable claims arising directly from material supplied by the customer where the customer did not have the necessary rights to use that material.

Bold Display will not rely on this clause where the infringement was independently caused by material created or added by Bold Display without the customer's instruction.

31. Artwork Requirements

Artwork must be supplied in a format suitable for the applicable production process.

Depending on the product, this may include requirements for:

• vector artwork;
• print-ready PDF files;
• sufficient image resolution;
• outlined fonts;
• bleed;
• correct dimensions;
• appropriate colour mode; or
• other production specifications.

Where artwork requires substantial:

• redrawing;
• recreation;
• correction;
• design;
• resizing; or
• production preparation,

additional charges may apply.

Material additional charges will be communicated before unauthorised additional work is undertaken.

32. Artwork Proofs

Where Bold Display provides a proof, mock-up or production layout, the customer must check it carefully.

The customer should verify:

• spelling;
• names;
• dates;
• telephone numbers;
• addresses;
• website addresses;
• logo selection;
• colours;
• quantity;
• product;
• graphic orientation;
• positioning;
• dimensions; and
• other supplied information.

33. Artwork Approval

By approving artwork, the customer authorises Bold Display to proceed according to that approved version.

Where an error was clearly visible in an artwork proof and the customer approved that proof, Bold Display will generally not be responsible for reproducing the customer-approved error, subject to applicable law.

Changes requested after approval may result in:

• artwork charges;
• material charges;
• reprinting costs;
• production delays; or
• a revised delivery date.

34. Changes After Production Begins

Once production has started, an order may no longer be capable of amendment.

If a customer requests changes, Bold Display will determine whether they can reasonably be accommodated.

Costs already incurred for:

• printing;
• materials;
• labour;
• artwork;
• stock; or
• other production work

may remain payable where permitted by law.

35. Production Commencement

Production begins only once all requirements applicable to the order have been completed.

This may include:

• payment or deposit;
• product confirmation;
• stock confirmation;
• final artwork;
• artwork approval; and
• production instructions.

A quotation date, enquiry date or invoice date is not automatically the production commencement date.

36. Production Lead Times

Lead times are calculated from the point at which the order becomes production-ready.

Lead times communicated before this point are estimates unless expressly confirmed otherwise.

Production periods may be affected by:

• stock availability;
• quantities;
• complexity;
• branding process;
• artwork delays;
• customer approval delays;
• supplier delays;
• production capacity;
• public holidays;
• infrastructure interruption; or
• other circumstances beyond our reasonable control.

37. Fixed Event Dates

Many Bold Display products are purchased for:

• exhibitions;
• conferences;
• launches;
• activations;
• sporting events;
• corporate events; or
• other fixed-date occasions.

The customer must disclose critical event dates before placing an order.

Mentioning an event date does not automatically constitute a guaranteed delivery commitment.

A deadline is considered specifically accepted only where Bold Display confirms it in writing.

Customers are encouraged to allow reasonable contingency time.

38. Urgent Orders

Urgent production may be offered where capacity allows.

Availability depends on:

• stock;
• artwork readiness;
• production capacity;
• branding process;
• order size;
• payment status; and
• delivery requirements.

Additional urgent-production charges may apply.

An urgent deadline is not accepted until Bold Display confirms it.

39. Customer Cancellations

Customers wishing to cancel an order should notify Bold Display as soon as possible.

Whether cancellation is possible depends on:

• whether the order has been accepted;
• whether stock has been specially procured;
• whether stock has been allocated;
• whether artwork work has commenced;
• whether production has begun;
• whether the goods are customised; and
• applicable statutory rights.

Where production has not started, cancellation may be possible subject to reasonable costs already incurred and applicable law.

40. Customised Products and Change of Mind

Many Bold Display products are customised and cannot readily be resold to another customer.

To the extent permitted by applicable law, change-of-mind cancellations or returns may therefore not be available once custom production has commenced.

Examples may include products that have been:

• printed;
• cut;
• sewn;
• branded;
• made to specification;
• custom-sized; or
• otherwise personalised.

This clause does not affect legal rights relating to defective goods, incorrect supply or rights that cannot lawfully be excluded.

41. Cooling-Off Rights

Where applicable South African legislation grants a customer a cooling-off right, Bold Display will respect that right.

Certain categories of customised, personalised or made-to-specification goods may be excluded from general cooling-off rights where permitted by law.

Nothing in these Sales Terms is intended to remove a statutory right that legally applies.

42. Refunds

Approved refunds will normally be processed through the original payment method where reasonably possible.

The time taken for funds to reflect may depend on:

• the bank;
• card issuer;
• payment provider; or
• payment method.

Bold Display will comply with mandatory statutory refund periods where applicable.

43. Delivery

Bold Display may arrange delivery using:

• its own delivery resources;
• independent couriers;
• freight companies; or
• other logistics providers.

Delivery charges may depend on:

• destination;
• product size;
• weight;
• quantity;
• urgency;
• packaging requirements; and
• delivery method.

Applicable delivery charges will be communicated before finalisation of the order where required.

44. Delivery Timeframes

Delivery estimates are provided in good faith.

Unless expressly guaranteed in writing, delivery dates and courier timeframes are estimates rather than guarantees.

Delays may occur because of:

• courier disruption;
• traffic;
• adverse weather;
• road closures;
• strikes;
• supplier delays;
• infrastructure failure;
• incorrect customer information; or
• circumstances beyond our reasonable control.

Where Bold Display becomes aware of a material delay, we will take reasonable steps to communicate with the customer.

45. Delivery Details

Customers must provide complete and accurate delivery information.

Where relevant, this should include:

• company name;
• building name;
• unit or floor;
• street address;
• suburb;
• postal code;
• receiving contact;
• telephone number;
• security requirements; and
• access instructions.

Additional delivery charges may apply where delivery fails because incorrect information was supplied or an authorised recipient was unavailable.

46. Customer-Appointed Couriers

Where agreed, a customer may appoint their own courier to collect an order.

Customers are responsible for ensuring that the courier selected is appropriate for the product being transported.

Subject to applicable law, risk generally passes to the customer once goods are handed to a courier appointed and controlled by the customer.

47. Collection

Where collection is available, orders may be collected from:

Bold Display
1 Chadwick Avenue
Wynberg
Sandton
Gauteng
2090

Collection hours:

Monday to Friday, 08:00–16:30, excluding South African public holidays.

Customers should wait for confirmation that the order is ready before travelling to collect or sending a courier.

48. Authorised Collection

Bold Display may request reasonable verification before releasing goods.

This may include:

• order number;
• customer name;
• identification;
• collection reference; or
• written authorisation.

This is intended to prevent orders from being collected by unauthorised persons.

49. Ownership

To the extent permitted by law, ownership of products remains with IziphoGift Stationery & Projects CC trading as Bold Display until full payment of all amounts due for those products has been received.

50. Risk

Where Bold Display or its appointed courier delivers goods, risk generally passes upon delivery to the customer or an authorised recipient.

Where the customer appoints their own courier, risk generally passes once the goods are handed to that courier.

Any different written agreement between the parties will take precedence.

51. Inspection of Goods

Customers should inspect goods as soon as reasonably possible after collection or delivery.

Please check:

• quantities;
• product type;
• hardware;
• graphics;
• visible condition;
• branding;
• packaging; and
• overall completeness.

Any issue should be reported promptly.

52. Transit Damage

Where an order appears to have been damaged during delivery, customers should retain the packaging and take photographs before discarding anything.

Please provide:

• order number;
• description of damage;
• photographs of products;
• photographs of packaging; and
• relevant delivery information.

Prompt reporting assists Bold Display in investigating courier-related damage.

53. Incorrect or Incomplete Orders

If a materially incorrect product has been supplied or part of an order is missing, contact Bold Display promptly.

We may request reasonable information to verify the issue.

Where Bold Display is responsible, the available remedy will be determined according to:

• the nature of the problem;
• our Returns and Refund Policy; and
• applicable law.

54. Returns

The Bold Display Returns and Refund Policy forms part of these Sales Terms.

Customers should contact us before returning goods so that the correct process and destination can be provided.

Unauthorised returns may delay processing but will not remove statutory rights.

55. Defective Goods

Where goods are defective, applicable statutory protections remain in force.

Depending on the circumstances, the appropriate remedy may include:

• inspection;
• repair;
• replacement;
• reproduction;
• credit; or
• refund.

Bold Display may reasonably inspect returned goods before determining the appropriate remedy.

56. Supplier and Manufacturer Warranties

Some display products or hardware may be covered by a manufacturer or supplier warranty.

Where applicable, warranty information may be provided with the product or on request.

A manufacturer's warranty does not replace rights provided by applicable law.

Printed graphics, consumable items and display hardware may have different warranty conditions.

57. Normal Wear and Misuse

Subject to applicable law, a warranty may not cover damage arising from:

• normal wear and tear;
• incorrect assembly;
• misuse;
• accidents;
• negligence;
• improper storage;
• unauthorised modification;
• unreasonable weather exposure;
• incorrect installation; or
• failure to use a product appropriately.

Claims will be assessed according to the circumstances and the particular product.

58. Outdoor Products

Products described as suitable for outdoor use are not necessarily designed to withstand all weather conditions.

Wind, storms, rain and other environmental conditions may damage display equipment or create safety risks.

The customer is responsible for:

• suitable anchoring;
• appropriate bases and weights;
• correct assembly;
• safe positioning;
• supervision; and
• removing equipment where weather conditions become unsafe.

“Outdoor use” does not mean “all-weather” unless expressly stated.

59. Gazebos, Flags and Freestanding Displays

Freestanding displays should be secured according to the environment in which they are being used.

Appropriate:

• weights;
• bases;
• stakes;
• ropes;
• anchors; or
• other securing systems

may be required.

Customers are responsible for complying with venue, event, municipal and safety requirements relevant to their installation.

60. Installation

Installation is not included unless expressly stated in the quotation or product description.

Where Bold Display provides installation, the customer must provide reasonable:

• site access;
• installation space;
• permissions;
• safety information; and
• relevant site requirements.

Additional costs caused by undisclosed restrictions or conditions may be charged where reasonably incurred.

61. Replacement Graphics

Certain display systems are designed to support replacement graphics.

Compatibility must be confirmed before ordering.

Where replacement graphics are required for existing hardware, Bold Display may ask for:

• SKU;
• product model;
• manufacturer;
• measurements;
• photographs; or
• original order information.

Similar-looking display systems do not necessarily use interchangeable graphics.

62. Third-Party Hardware

Where the original display hardware was purchased from another supplier, Bold Display cannot guarantee compatibility unless this has been specifically confirmed.

Where incorrect dimensions or specifications supplied by the customer cause replacement graphics not to fit, reasonable reproduction costs may be payable by the customer.

63. Display Packages

A display package may contain several individual products.

Promotional images showing an entire environment are illustrative unless the package description expressly states that every item shown is included.

The quotation, product description or order confirmation determines what forms part of the package.

64. Intellectual Property of Bold Display

The Bold Display name, website content, original graphics, layouts, marketing material and other intellectual property belong to IziphoGift Stationery & Projects CC or are used under appropriate licence.

Customers may not reproduce or commercially exploit protected Bold Display material without permission.

Third-party trademarks and supplier-owned content remain the property of their respective owners.

65. Customer Branding in Our Portfolio

Supplying artwork to Bold Display for production does not automatically give us unrestricted permission to use that artwork for advertising.

Where customer work is identifiable and Bold Display wishes to use it in:

• a portfolio;
• case study;
• advertisement;
• social-media campaign; or
• other marketing material,

appropriate permission should be obtained where required.

66. Customer Conduct

Bold Display expects respectful and lawful communication.

We may reasonably restrict communication, suspend accounts or decline future business where a person engages in:

• threats;
• harassment;
• unlawful discrimination;
• fraudulent conduct;
• deliberate website abuse;
• persistent abusive conduct; or
• behaviour creating a genuine safety or security concern.

This does not prevent customers from:

• raising legitimate complaints;
• disputing transactions;
• providing lawful negative feedback; or
• exercising legal rights.

67. Personal Information

Personal information is handled according to the Bold Display Privacy Policy and applicable South African privacy legislation.

Customers should provide only information reasonably required for the relevant enquiry, order or transaction.

68. Third-Party Service Providers

Bold Display may use third parties including:

• manufacturers;
• distributors;
• printers;
• production partners;
• payment processors;
• couriers;
• hosting providers; and
• other service providers

where reasonably necessary to fulfil an order.

The involvement of such a service provider does not change the customer's contractual relationship with Bold Display unless otherwise expressly agreed.

69. Force Majeure

Bold Display will not be responsible for delay or failure caused by circumstances outside our reasonable control, to the extent permitted by law.

These circumstances may include:

• natural disasters;
• flooding;
• fire;
• severe weather;
• war;
• civil unrest;
• strikes;
• transport disruption;
• import delays;
• material shortages;
• supplier disruption;
• major telecommunications failure;
• prolonged power or infrastructure failure;
• government restrictions; or
• similar events.

Where such an event materially affects an order, we will take reasonable steps to communicate with the customer and minimise disruption.

70. Limitation of Liability

Nothing in these Sales Terms excludes liability that cannot legally be excluded under South African law.

To the extent permitted by law, Bold Display will not be liable for indirect or consequential losses caused solely by circumstances outside our reasonable control.

Customers with critical event, launch or campaign dates must disclose those requirements before placing an order.

Nothing in these Sales Terms should be interpreted as limiting liability where such limitation is prohibited by law.

71. Consumer Protection

These Sales Terms are subject to applicable South African legislation.

Nothing in them is intended to remove rights granted under the Consumer Protection Act, Electronic Communications and Transactions Act or any other applicable legislation where those rights cannot legally be waived.

If a provision of these Sales Terms conflicts with a mandatory legal requirement, the mandatory legal requirement will prevail to the extent of the conflict.

72. Business and Corporate Customers

Bold Display works with:

• companies;
• procurement departments;
• marketing departments;
• event companies;
• institutions;
• government entities; and
• other commercial customers.

Where a separate written supply agreement has been negotiated, that agreement may modify these Sales Terms.

Any variation must be accepted in writing by an authorised representative of Bold Display.

73. Complaints

Customers who are dissatisfied with a product, order or service should contact Bold Display so that the matter can be investigated.

Please provide:

• customer or company name;
• quotation or order number;
• description of the issue; and
• relevant supporting information.

Contact:

Telephone: 011 786 9222
Email: sales@bolddisplay.co.za

We will take reasonable steps to investigate the matter.

This does not prevent a customer from approaching an applicable court, regulator, ombud or other dispute-resolution body where legally entitled to do so.

74. Governing Law

These Sales Terms and transactions entered into with Bold Display are governed by the laws of the Republic of South Africa.

Disputes will be dealt with by the competent South African courts, subject to any applicable statutory dispute-resolution rights.

75. Order of Precedence

Where documents relating to an order conflict, the following order will generally apply unless expressly agreed otherwise:

1. a separately signed written agreement between Bold Display and the customer;
2. the final Bold Display quotation or written order confirmation;
3. these Sales Terms;
4. the applicable Bold Display Returns, Delivery, Website and Privacy policies; and
5. customer purchase-order conditions only where expressly accepted by Bold Display.

Specific promotional or product terms may apply to the relevant transaction.

76. Entire Agreement

The accepted quotation, order confirmation, applicable Bold Display policies and these Sales Terms form the terms applicable to the relevant transaction unless another written agreement has been expressly accepted.

Informal discussions or statements do not amend the agreed commercial terms unless the amendment is confirmed by an authorised Bold Display representative.

77. Severability

If any part of these Sales Terms is found to be invalid, unlawful or unenforceable, that provision will be limited or severed to the extent necessary.

The remaining provisions will continue to apply.

78. No Waiver

A failure by Bold Display to immediately enforce a right does not mean that the right has been waived.

Any waiver applies only to the specific circumstances in which it was expressly given.

79. Electronic Communications

Customers agree that transaction-related communications may be sent electronically.

These communications may include:

• quotations;
• invoices;
• payment notifications;
• artwork proofs;
• order confirmations;
• production updates;
• collection notifications;
• delivery information; and
• other order-related correspondence.

Customers are responsible for ensuring that the contact details supplied to Bold Display are accurate.

80. Changes to These Sales Terms

Bold Display may update these Sales Terms when necessary because of changes to:

• legislation;
• business operations;
• products;
• technology;
• suppliers;
• payment methods; or
• website functionality.

Unless required by law or agreed otherwise, the terms applicable to an accepted transaction will generally be those in effect when the transaction was concluded.

The latest version will be published on www.bolddisplay.co.za.

81. Contact Bold Display

For questions relating to products, quotations, artwork, orders, payments, production, collections, delivery, returns or these Sales Terms:

Bold Display
A trading name of IziphoGift Stationery & Projects CC

Registration No.: 2008/059131/23
VAT No.: 4200292656

1 Chadwick Avenue
Wynberg
Sandton
Gauteng
2090
South Africa

Telephone: 011 786 9222
Email: sales@bolddisplay.co.za
Website: www.bolddisplay.co.za

Business hours: Monday–Friday, 08:00–16:30, excluding South African public holidays.

Last updated: September 2026.